Client journey & case procedure

From the first call to a securely closed file.

A step-by-step guide to how AIPN handles every case: who owns each stage, what you receive, and what we need from you. Final scope, fees and timelines follow your signed agreement and quotation.

Payment at a glance

You pay in two parts

No fieldwork begins and no charge applies until you approve the written quotation.

Quote approvedScope and fees confirmed in writing.STAGE 03
Advance paidAgreement signed, case file opens.STAGE 04
InvestigationFieldwork and progress updates.STAGES 05 – 07
Balance settledAs per schedule; final invoice issued.STAGE 08
SIMPLE BACKGROUND CHECKS3 – 7 days
SURVEILLANCE / CORPORATE FRAUD2 – 4 weeks
Quick answers

Questions clients ask first

Will my identity be protected?

Yes. AIPN signs a strict NDA with every client, protects data, and restricts case access to the assigned lead investigator and case manager. The NDA continues after the case is closed.

Can the evidence be used in court?

Evidence is collected as per Indian law so it can support court proceedings, divorce cases or corporate legal action. If legal action is planned, AIPN can coordinate with your advocate on how the evidence may be used.

How long does an investigation take?

It depends on the case. Simple background checks take 3 to 7 days; surveillance or corporate fraud cases usually need 2 to 4 weeks. Matrimonial packages state their duration upfront.

Do you hack phones or social media accounts?

No. Hacking, password theft, unauthorised account access, phone tapping or interception are strictly not part of any AIPN service. We work only through lawful, ethical methods.

What do I need for the first call?

Only your name, city and the type of concern. No documents are needed and no sensitive details are asked on the first call.